Office Solutions

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+Transcription +Document Scanning +Meeting Recording +Office Services+ Court Reporting/Depositions

We strive to be extremely personalized and state-of-the art.

We use the most advanced technology to get the job done yet maintain a personal relationship with the client.

We are innovative; always looking for new projects, new technology and new ways to improve our operation and our practices.

All personal consumer information submitted through this website will be held confidential within the business.

The Company

Founded in 1994, OS+ started as a transcription company for the Trial Courts in Massachusetts by winning PRF03, the State Contract with an opportunity to transcribe all media using the State’s Uniform Transcript Format (UTF). OS+ has since won this contract three times and transcribes work from all courts and the judicial branch of state government as well as other state agencies.
Since then, transcription has grown to include the medical industry using online dictation. Physicians telephone into a state-of-the-art digital dictation system from any telephone and dictate medical records which are automatically transmitted for transcription using a collaboration website for quick turnaround.
In addition, meeting recording of government minutes at City Council meetings and Town Meetings has become standard, as well as recording and transcribing meetings for corporations.
Finally, custom projects are done for clients which involve large copying projects, depositions for attorneys, mailings and document scanning in large volumes.
The company’s workforce can expand and contract according to need making it easy to quickly gear up according to the requirements of each project so customers’ projects can be processed in a timely, efficient manner.
OS+ has seen rapid growth due to its commitment to quality and customer satisfaction with the finished product. Using technological innovation and customer referrals only for advertising, business growth has been very positive as clients refer others to OS+.
Four lines of business guarantee growth and continuity in any economy and offer one-stop shopping for clients in specific areas.

OS+ has 15 years experience working with state-of-the-art technology, all types of media, transcription, court requirements, the medical and legal industry, government experience, HIPAA requirements, the needs of towns and cities and corporations.
OS+ is SOMWBA certified, DBE certified, WBE certified: these certifications mean TRUST and RELIABILITY because the government has approved us for this status.
OS+ won 2 state contracts: PRF03 and PRF35—this means our qualifications and references are proven and valid because the Commonwealth of Massachusetts put us through a thorough, detailed researched and investigative process to qualify for these contracts.
OS+ uses a High Speed Collaboration Website to send/receive information guaranteeing fast turnaround for clients whether your product is scanning, transcription, voice or image.
OS+ does REMOTE BACKUP of your files so your work is protected in two places: on our server and remotely offsite in case of disaster.
OS+ hires qualified, certified transcriptionists who must pass an interview process as well as transcription testing to be hired—this means we produce TOP QUALITY WORK.
OS+ uses the LATEST BRANDS of equipment; none of our equipment is purchased used, no technology is pieced together to economize, we used the latest releases of software when practical.
OS+ has service policies on its equipment and IT expertise on staff so there is NO DOWN TIME. We know what we are doing with our software and hardware to give you quality results in a short time.
Our most important asset is our reputation and we enhance it by servicing our clients well. Each product we send out is accompanied by a customer satisfaction survey to monitor how well we perform on every project and we solicit customer feedback.
Being a small company, our advertising budget is limited but we communicate regularly with clients through Personal Letters from the President and usually enclose a gift with each letter.

Transcription is our expertise. All media is accepted. All legal and court projects can be transcribed from interviews to recorded telephone calls to court recordings to videotapes. Audiocassettes, 2- or 4-track tapes, VHS cassettes, CDs, DVDs—we transcribe from it. Usually we upload audio from the media into an mp3 file on an FTP site to the transcriptionist to download in minutes. Work can be given to the office by you in a similar fashion or can be mailed to OS+ at 30 Chestnut Street, Quincy, MA 02169. (Please download and complete a Transcription Request Form and include it with your project.)
We will strive to meet any turnaround time.
OS+ can transcribe verbatim using UTF (Uniform Transcription Format) from the Massachusetts Trial Courts for any legal document. OS+ is certified by the State and includes a valid Certificate in the transcript as well as a Certificate of Audibility. Indexing and Condensing are available and optional.
All court formats are accepted: JAVS, Courtsmart, FTR—any format.
OS+ takes pride in servicing the legal market, both private law firms and the government judicial branch and state agencies. Attorneys, Judges, Clerks and court employees have worked with OS+ closely to process cases, interviews, 911 calls, depositions and OS+ is sensitive to their requirements and gets the job done in a timely, accurate and efficient manner.

For 15 years, OS+ has worked with cities and towns taking meeting minutes and great changes have taken place. From audiocassettes to CDs to mp3 files to videotapes, OS+ compiles a creative Meeting Minute package for meeting minutes second to none.
The meeting recording in audio format, the agenda and handouts in image format and the narrative in MS Word format are created into one electronic package uploadable onto a city/town website recreating for citizens online an audible and visual summary of the meeting that took place.
Whether it is the Selectmen’s Meeting, Zoning Board of Appeals, City Council Meeting, or any meeting at all, this inclusive meeting minute package provides a complete solution.

Meeting recording for companies that have sessions on public record and transcription of those recorded meetings;
Document scanning where any company has file boxes consuming storage space that need conversion to electronic files which can be indexed;
Transcription of focus groups, interviews, research results;
Special projects like copying and mailings.

Doctors need to summarize patients’ visits and checkups and to write letters to referring physicians and patients. Usually this is done via dictation online (using the OS+ system) or at their own office using recording equipment. OS+ can use a password to remotely access the physician’s system and transcribe the medical record online after hours. Next morning, the transcribed work is ready for signature. No emails, this is quick!

Our specialties are legal government, medical, and corporate

Any turnaround is possible so please call to discuss a due date if you have something urgent.

Simply complete a Transcription Request Form (on website) with your media. Or mail it to us. Or upload it via FTP. Or bring it to the office.

If you are local and your project is urgent, in some cases, we will pick up and deliver your work

If you are remote, or if you email or upload your project to us, call to find out how. Distance is irrelevant

Complete a Transcription Request Form and submit it with your media. Or mail it to us. Or upload it to our FTP site. If you are local, stop by the office.

Your work will be delivered to you the way you prefer: FTP, UPS, USPS, email. If you are local, in some cases, we will deliver your project.

OS+ Staff is American, certified, experienced, tested and motivated to produce top quality output. Our work is spellchecked, proofed and proofed again.

We are flexible, reliable, efficient, experienced and quality-driven due to 15 years of experience, quality staff and determination.

OS+ is not here to give you or tell you how productive you will be once your files are scanned and you no longer have to search for information. You know that or you would not be reading this!

OS+ is here to tell you our operation is small in scale and big in quality. We are not in a rush, we customize, we organize. We are detailed and get it right so no information is lost and all information is scanned to suit your needs.

Have a special filing convention in mind? We do that. Specialization.

OS+ electronically scans file boxes of any document type, research libraries, financial records, real estate documents, legal case records, engineering project reports of all sizes and types

Assessment: Determine your requirements and needs, quantity and volume, due dates, and expectations in advance so we can deliver what you want when you want it.
Receiving: Pickup project by batch or in entirety; log and label, document, store in order for scanning. Prepare for need to fax back or deliver files while work is in process.
Preparation: Create method to keep sequential, remove folders and staples and binders, repair damaged pages, note media such as tapes-CDs-DVDs, all types of photos, post-it notes, colored pages, double-sided pages, different sized pages.
Setup: Adjust document scanning equipment to specific project and document type including indexing requirement if requested using OCR methodology. This allows later document word searching almost instantaneously throughout the entire document library.
Scan & Edit: Actual scanning and editing of documents which means removal of “noise” or speckles, black borders, dark marks or straightening skewed pages for high quality documents—that means easy, pleasant viewing of documents for you.
Storage: Storage of scanned material onto electronic media and method of your choice including DVD, FTP, backup offsite storage website, external drive.
Delivers: OS+ can deliver the entire project over a website in minutes without using mail if you are in a rush! Or on a DVD and backed up remotely for disaster recovery purposes.
File dismissal: OS+ can return your files intact, shred them, store them or recycle them. We have the ability to dispose of your files any way you chose, when you want.

We cater to your every need; we are not a big shop in a rush to get onto the next project.
Our 8 step process is thorough, documented, proven and competitive.

The benefit to you is security of your documents and high quality output!

Public & Private Sectors need meetings recorded and transcribed. OS+ has a TRULY UNIQUE OFFERING in that we videotape or audiotape the meeting, digitize all handouts and presentations, and post them to your website or in an electronic file thus creating a Virtual Meeting viewable anytime from anywhere.

An Electronic Meeting capturing the entire meeting by video, all documentation, presentations, votes and transcript on an electronic package viewed anytime, anywhere by you or your clients.
An Audio Meeting capturing a recording of the meeting including all documentation, votes, sign-in sheets, presentations, Q&A, viewed anytime, anywhere by you or your clients.
A Transcribed Meeting capturing the written word summarizing or verbatim from the recorded session including any other selected documentation

OS+ uses 3 types of recording methods to guarantee quality recording: digital, analog and sound card.
Setup for preparation to meet your needs:

OS+ arranges a setup discussion to plan the meeting series so your requirements are met in terms of sign-in sheets, agendas, handouts, Q&A, videotaping, transcription, attendees, speakers and coverage.
Event Attendance: OS+ can (1) record the meeting using video, (2) using audio, or (3) use your audio or video to document the meeting and you can provide us with all the documentation.

Benefit: You will have available a virtual re-creation of the meeting in video viewable anytime, anywhere, with the agenda, sign-in sheet, voting record, minutes, transcript, presentation, and any handouts all available in one electronic package.

Download the Request for Deposition form and arrange for a Court Reporter to take a Deposition. Rush Depositions are available.

Translation of all work into any language is available so please call to discuss.

Clients often use our in-house online dictation service to dictate letters, memos, legal documents, medical reports and more. Call for a demonstration of this easy-to-use system and get quick turnaround on your final product.

Available onsite, an OS+ staff person has filing expertise so outsource this job to us.

Competitive rates and quick delivery for copying projects; call for an estimate. Engineering documents are welcome.

These days, many companies use email for mailings. Be different—our clients have great success with regular letters and mailings and we are experts at doing just that! A personal message from the President or Executive or Project Manager is a very effective marketing tool.
Other: Got a request?

50 Summer Street Weston, MA 02493 | Tel. 617-471-3510 | Fax. 617-471-3134