Ace Locksmith & Security Systems

Information may not be reliable

To better serve you, we have relocated about a block South to 1182 Washington Street. Come check out the new showroom and service shop. See our Contact page for directions.

We provide sales and service of all commercial and residential locks, as well as design systems of security, access control systems (mechanical & electronic) and related products. We also provide sales, service and installation of safes, vaults and safe locks, both mechanical & electronic. Our technicians continually train to acquire new knowledge to remain competitive in this ever changing field. If you are in need of professional, dependable and trustworthy service, sales or installation of security products, make Ace Locksmith your choice.

Located in Norwood, Mass. for over 35 years, our shop and showroom has earned a reputation of being a company you can trust with your security needs. We have stood the test of time and will continue to deliver quality products and service well into the future. Owner operated, bonded and a member of the Better Business Bureau, Ace has consistently provided service to the Norfolk County and Greater Boston region for commercial, residential and institutional applications. We offer a wide variety of security products.

What is bumping? Bump keys are specially cut so that when used properly they can open almost any lock.
A key will only turn if it lines up all the pins inside the lock. When a bump key is used with some force, the pins are pushed up into the lock, giving the key room to turn and open the lock.

Anyone can get a bump key. You can buy them online and find plenty of video's showing how to use them. Most thieves already know how to use bump keys so you need to know how to protect yourself.
To be safe you can buy anti-bump locks.
We find Abloy Protec to be one of the best bump-proof locks because of its unique rotating disc cylinder mechanism that makes bumping impossible. Learn more..

As seen on Chanel 4 news, the following video shows how the scam works and why it can cost you.

Don't be fooled by the scamers, call Ace Locksmith, or better yet, stop by the store at 1159 Washington Street, South Norwood, MA 02062.

Ace Locksmith and security systems is Better Business Bureau accredited. It is a company that is experienced and has been trusted for 30+ years.
The following is a report from the Better Business Bureau about some not-so-trustworthy locksmiths to look out for: Ace is not one of them.

Arlington, VA – July 10, 2007 – The Better Business Bureau (BBB) today is warning consumers to beware of untrustworthy locksmith companies that are ripping off consumers across the country.
Victim complaints to the BBB reveal that several locksmith companies, all using similar methods, are significantly overcharging consumers, charging consumers for unnecessary services, using intimidation tactics, and failing to give refunds or respond to consumer complaints.
“Ironically, these companies operate under names like ‘Dependable Locksmith’ but in reality they exploit the vulnerable situation of consumers who are locked out of their house or car,” said Steve Cox spokesperson for the BBB System. “We’ve found that some locksmiths have made taking advantage of consumers’ misfortune part of their business model.”
Complaints about locksmith services to the 114 BBBs serving the U.S. increased almost 75 percent from 2005 to 2006, and have continued to come in steadily during the first half of this year.

Consumers are quoted a reasonable price over the phone but when the locksmith arrives – typically in an unmarked vehicle – he demands significantly more money than originally quoted, often only accepting cash.
A complaint from Cleveland, OH, where Dependable Locksmith was operating under the name “Superb Solutions,” alleges the company quoted fees of $39 and $84 for separate jobs, but the bill ended up at $471, which included add-on fees such as a $65 breaking in fee and a $58 fee to uninstall old locks.
Another complainant reported that the locksmith sent to let her into her car demanded she pay twice the price quoted over the phone. The locksmith offered to drive her to an ATM to get cash – feeling unsafe the victim refused. The victim was ultimately forced to write a check made out personally to the locksmith as he would not let her into her car until she did so. She cancelled payment on the check the next morning, but eventually filed a police report after the locksmith harassed her with continuous phone calls about payment.
The BBB has also heard many complaints from victims who say they were charged for unnecessary services. For example, complainants suspect locksmiths sent over by Dependable Locksmiths of pretending they couldn't simply pick the lock so that they could charge more and install all new locks in homes.
Some of Dependable Locksmith’s aliases include, Superb Solutions, Locksmith 24 Hour, Inc., USA Total Security, Priceline Locksmith, and S.O.S. Locksmith.

Liberty Locksmith had been a BBB member in Tulsa, OK, but during normal BBB member validation processes, it was discovered that the addresses provided by the company were false. In June 2007, the BBB terminated the membership of Liberty Locksmith for providing false information in its membership application and providing misleading advertisements to the public.
Like others, Liberty Locksmith and Basad, Inc. use common cons such as quoting one price over the phone, but then charging significantly more on site.
“These companies are very good at posing as trustworthy locksmiths,” said Mr. Cox. “Before you find yourself in the unfortunate position of being locked out of your car or house, do your research and find a truly dependable locksmith in your area. Ask around and always check with the BBB first to find reputable businesses.”
If you feel you’ve been taken advantage of by Dependable Locksmith, Liberty Locksmith, Basad. Inc., or others, please contact the BBB to file a complaint, or do so online at www.bbb.org